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Monday, October 17, 2005

Psst..Dhiraagu gonna roll over!


Well so i heard... for postpaid mobile packages... dhiraagu is planning to introduce roll over mins very soon... (2 weeks?.. 3 weeks?)

this service, i bet is something really useful an was one of the better features of the packages wataniya introduced...

well.. we can go on abt how they should have done it long ago... blah blah yadda yadda... but we'll be repeating ourselves so lets not bother... at least they are doing it now...

granted.. we have wataniya to thank for that.. :)

anyway... cheers to dhiraagu IF ur providing this service and continue to improve.. and same to wataniya for being the thorn in dhiraagu's butt...

UPDATE: 18th October; dhiraagu confirms the provison of rollover mins and SMS...
(http://www.dhiraagu.com.mv/newsdesk/index.php?newsid=497)

Friday, October 14, 2005

My Wife had to give birth in the Ambulance because "all circuits are busy"

This is an article we recieved via e-mail.
Dear Editor

I was browsing through some websites and came across this website, and since it is about Communications and stuff i would like to write a personal experience of mine with Dhiraagu and Wataniya.
It was like a month back. My wife was pregnant with our first child and one night suddenly she was having extreme pain and i planned to take her to the hospital. I tried to call an ambulance but to my disbelief, " All Circuits are busy " song was on . My wife's sister was also with us. She was using a Wataniya Number, but i still was not able to get a simple phone call across to the hospital to get an ambulance using Dhiraagu or Wataniya even. It was like more than 5 mins before i can get through Wataniya number and get an ambulance over there.
My wife gave birth prematurely, but i would rather have had her give birth to my baby on the hospital bed rather than an ambulance bed. And all this because the two telephone companies in Maldives cannot provide a simple service. It is us who suffer.
I am not letting this go, i am hoping to take legal action against the 2 companies.
Thanks
Ahmed
ok, here is my view on this
Congratulations on having a baby and YES! are WE the poeple who have to suffer because 2 of our telecom companies are impotent? How many more poeple would have had suffered things like this because they just could "not get a connection.". I thought Dhiraagu would be better when Wataniyya comes, because they can offload more customers and provide better service to the remaining cusomers. And i thought Wataniya would be a blast, coz from what we heard and saw, we had so much high expectations. But nothing's much changed has it?

Thursday, October 13, 2005

929...still more problems....




Night before last.. i visited wataniya's main shop... to check up on the status of my refund.... ( i disconnected my line early september.... they had taken a deposit on my line as well as... advance for the whole month of september)... anyways i was supposed to get this refund early october...

so i took a number.. waited in line... talked to this nice girl... and another equally nice guy who came to help out... was my problem solved? did i get my advance back?

nooooooooooo.... nothing of the sort.... i was told that the bill runs at the end of the month...and thats when the refunds get processed... well my question back to them... IF the bills run at the end of the month.. shouldnt my refund be already processed since i disconnected in early september?....

so i asked them if they will be able to tell me a date when i could EXPECT a call from them regarding a refund?... their answer... they don't know......!!! so... what do they expect me to do..? wait a month more? two months more? i would expect them to give me some timeframe .. since they dont know when they are able to refund deposits and such....

on that note.. i checked up on Dhiraagu about their refund policies... i was told that it takes only 1 to 2 weeks... to process the refunds... i havent personally taken any refund from dhiraagu yet.. but if this is true.. its a shame wataniya can't do it in more than a month.....

worst part is... they were supposed to call me... i gave them my name an number.. an specifically asked them to update me on the problem next day coz they can talk to their finance dept. or whoever else they need to talk to during office hrs... nopz.. no call yet.. 2 days now.......

Sunday, October 09, 2005

Villa Technologies!



Ok!!! today while i was at Naaring(the place where they sell those Fujitsu stuff now) to have a look at some notebooks.While i was there i came across these desktop pc's which read "Villa Technologies" and i was like ...whats dat! it was a bit odd for me so i asked the sales lady there what this was all about and she only said this shop was a Villa shop and nothing more. So i assumed that like Villa Travels, Villa Shipping etc, the new Villa branch is Villa Technologies.........for a second i thought this pc was built on Villa Technologies :D ........ although it kinda makes sence, it's still odd to have VILLA TECHNOLOGIES printed on the CPU casing

who knows.. maybe next time if i go to buy a Pentium processor, i might come across "INTEL - VILLA INSIDE"

Saturday, October 08, 2005

Dhiraagu WebSMS Secrets!!

This article is really interesting... and i kid u not.. jaa's staff is the real deal... check it out...

http://jaa.technova.com.mv/2005/10/dhiraagu-websms-secrets.html

So keep on WebSMSing and always remember the = sign after the msg ;)

thanks jaa...

while ur there u might wanna check out http://jaa.technova.com.mv/2005/09/warriding.html

UPDATE: OCT 16th.. Dhiraagu has "fixed" these two issues since then... they no longer work

Tuesday, October 04, 2005

Commercial Homosexuality: Selling Lesbianism


Sweet isnt it? well atleast Dhiraagu is getting what they wanted! That is for everyone to keep talking about these adds. oh maybe i'm wrong! When wataniyya used "we are close now" ,maybe this is Dhiraagu trying to say " we are MUCH closer now". Whatever it is, "sex sells" doesnt it? and using homosexuality in advertisements is one of the fastest growing trends in the world of advertising.The inclusion over the past twenty years of intentional homosexual themes in print advertising has been well documented. (The same trend can be seen in other media as well, but print advertising is by far the focus of more scholarly work to date.)

Throughout history, no advertising ploy has tested, reformed, and redefined the limits of appeal and alienation as often as visual depictions of sexuality. It is no secret that advertizers will go to great lengths to grab and maintain attention of customers or potential consumers and that is what Dhiraagu is doing. Now that they have some competition, they DO have to take 2 steps for every step Wataniyya takes and actually i believe they are doing it very successfully .. hehehe..

Honestly i don't think Dhiraagu is or needs to put in much effort, coz wataniyya is helping them since their marketing strategies(from what i have seen) and advertisements suck.. so Dhiraagu can easily do something better and modify wataniyyyaa's concepts and bring it out as their own and look much better.(eq. stealing wataniyya colors / making rates much cheaper everytime wataniyya does / the latest billboard advertisements.. etc)

and before i finish, i really would have liked their hands to be on each others asses :) , would have been more appealing right??

Oodles Revisited...

jus thought i would bring one of the blogs more interesting articles back to light.... :)

http://digitalsquid.blogspot.com/2005/06/oodles-of-money.html

Wataniya Wish List

Same as with the dhiraagu wishlist!

- i would like to see proper and full coverage of maldives as per their intended plans.

- i def would like their customer service ppl to be better trained. and more informed...

- i wish wataniya would call an give me back my money which they had taken in advance ... ( they are supposed to call me back early oct)

Sunday, October 02, 2005

Dhiraagu Wish list


I’m jus trying to start off a list of things that I would like to see from dhiraagu, now I know for a fact some employees of dhiraagu do read this Blog.. so here’s hoping that we individuals can get our message across..

This is the way it works… comments….everyone who wants to see a new/improved service, product, features, fix problems…. In other words… stuff that u wish dhiraagu did should post comments…

We will start one up for Wataniya as well…..

Lets see how far this wish list goes….

- I’d like a feature that enables me to see how many free minutes I have on my phone. Without doing all that calclutaions on my phone or from ebill.. maybe something simple like a txt to 131?

- I’d like to see dial up charges reduced to normal call rates… (25 laari per min ) at least

- I want a bigger pipe… 512kbps at 1:20 just doesn’t cut it

- I also want the bandwidth limits on the starter and intermediate packages to be increased. ( or do we have to wait till the submarine cable comes along)

Ramazan Sweetness!


everyone seems to be playing a bit nice for ramazan… an it seems dhiraagu and Wataniya are no exceptions… Dhiraagu announced their savings package recently as outlined below…

• Dial-up Internet customers will be able to enjoy a 36% discount in dial up Internet charges.


• ADSL broadband customers will receive 50% more megabytes of traffic allowance in their next billing month.


• Mobile prepaid customers will receive 20 FREE SMS every time they recharge their account.


• Mobile prepaid customers will receive 10 FREE minutes for every Rf100 they use.


• Mobile postpaid customers who make a call of 15 minutes duration between 0000hrs and 0800hrs will receive up to 15 FREE minutes extra for the call.


• Fixed line customers on the Friends and Family package will receive the 10% discount on national calls throughout the day (currently applies only during off-peak hours).

• All calls longer than 3 minutes made by fixed line residential customers during the month of Ramazan will be automatically entered into a lucky draw to qualify for exciting prizes. (my note: oooh I love exciting prizes)

(http://www.dhiraagu.com.mv/newsdesk/index.php?newsid=491)

Not bad… altho I personally didn’t find the discount package for the postpaid mobiles that useful… yeah.. Maybe it would make a difference during ramazan… will have to see…. But all in all… this is a nice… something good for ramazan J

Wataniya has also started up issuing their sim cards at 100 bucks a piece… up till 05 nov… an their prepaid customers get 50 bucks free credit… really good value for money for the connections… I mean if u want a postpaid package also u could pick up a prepaid package with the 50 extra bucks an the connections would have cost u only 50 bucks…..u can always transfer it to a postpaid later if u want.. the first change is free they say…..

(http://www.wataniya.mv/)




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